FAQ

How much does it cost?

1-group: AED 250/day, 700/week, 1,500/month. 2-group: AED 350/day, 1,000/week, 2,500/month. Grinder: AED 100/day, 300/week, 500/month. All ex-VAT. 3-month retainers are 10% off the monthly rate, 6-month 15% off.

What's the minimum rental period?

One day. You can rent for a single event, a week of training, a month of trading, or longer. Most café partners settle into monthly or a retainer once they know which machine fits their bar.

Do you require a deposit?

Yes. A refundable security deposit is standard before any machine leaves our workshop. The amount depends on the machine and term; we confirm it on WhatsApp before delivery. Refunded after inspection, usually within 7 days of a clean return.

Is delivery included?

Delivery and installation are arranged for you and priced by location. We tell you the cost before you confirm. Installation and hand-over training are part of the rental.

What happens if a machine breaks?

Message us. For minor issues we troubleshoot remotely or send a technician. For anything that can't be fixed onsite quickly, we replace the machine so your service doesn't stop. Maintenance and replacement are included in your rental.

Can I switch machines mid-rental?

Yes. If your volume changes, your space changes, or you want to try a different brand, we swap the machine. No penalty, no paperwork.

Where do you deliver?

All seven emirates: Dubai, Abu Dhabi (including Al Ain), Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Delivery is scheduled with you in advance.

What brands do you carry?

Espresso machines: La Marzocco, Lelit, Nuova Simonelli, Sanremo, Victoria Arduino, XLVI, Fiamma. Grinders: Anfim, Eureka, Mahlkönig, Baratza. Subject to availability.

Can you supply machines for events?

Yes. Daily and weekly rentals are designed for pop-ups, exhibitions, launches and corporate events. WhatsApp +971 55 596 0623 with the date and venue.

Do you train our team on the machine?

Yes. Every rental includes hand-over training: pulling shots, steaming milk and basic daily cleaning.

When do you reply?

Monday to Saturday, 9 AM to 5 PM. Messages outside those hours are answered the next working morning.